Quick Start Supplement
Touch Panel Guide

Classroom 107 & 113 - Touch Panel and Tabletop Microphones 
Classroom 105 and 106 - Active Learning Rooms
Auditorium (Room 115)
Classroom 119 & 120 - Button Keypad
Classroom 128, 222 & 320 - Basic Touch Panel

Randomize the question order for every student. That way, no two students will have the same exam. Even answer choices can be randomized.

If you allow students to use reference materials such as textbook, notes sheet, etc., limit the time allotted per question so that students do not have enough time to look up answers.

Make correct/incorrect answers available to students only after all exams are complete. 

1. From the course navigation, click on Quizzes
2. Click on + Quiz on the top right to create a new quiz
3. In the Choose a Quiz Engine screen, select the New Quizzes option
4. Click the Submit button
5. Enter a name for the quiz
6. Enter total points possible
7. Optional: Add a due, available from, and available until date
8. When ready to build your quiz, click Build

1. Enter a title for the New Quiz
2. Option: Enter instructions for students
3. Add questions to the quiz by clicking the + (Add) BUTTON
   1. Categorization
   2. Essay
   3. File Upload
   4. Fill in the Blank
   5. Formula
   6. Hot Spot
   7. Matching
   8. Multiple Answer
   9. Multiple Choice
   10. Numeric
   11. Ordering
   12. True or False

For more information on how to build a New Quiz, view How do I create an assessment using New Quizzes?
 

1. Click on the Settings tab
2. Enable the settings you would like to apply to your assessment
3. Shuffle questions
4. Shuffle answers
5. One question at a time
6. Require a student access code
7. Time limit
8. Filter IP addresses
9. Allow calculator
10. Allow multiple attempts
11. Restrict student result view

 
For more information on how to modify settings, view How do I manage settings for an assessment in New Quizzes?

1. From the course navigation, click on Modules
2. Locate the module you would like to add this assessment to
3. Click on the + (add) button on the top
4. Click on the Add drop-down menu and select Quiz
5. Select the name of the quiz
6. Click Add item
7. Once the item is added, click on the Publish icon on the right hand side (green checkmark)

Adding accommodations in New Quizzes allows you to set accommodations for students for every New Quiz in the course. Examples of this use case would be if students need time and a half for every quiz.
 

1. From the course navigation, click on the Quizzes
2. Click on the name of the quiz to access it
3. On the bottom right of the page, click on Build
4. Navigate to the Moderate tab
5. Locate the student(s) you need to add a moderation option to
6. Click on the pencil icon under the Accommodations column
7. Select the time adjustment accommodation
   1. Give additional time
   2. Remove the time limit
   3. Time limit multiplier
8. When done, click Save

Moderating a quiz in New Quizzes allows you to modify individual assessment accommodations for students for New Quiz in the course. Examples of this use case would be if a student needs an additional attempt for one quiz.
 

1. From the course navigation, click on the Quizzes
2. Click on the name of the quiz to access it
3. On the bottom right of the page, click on Build
4. Navigate to the Moderate tab
5. Locate the student(s) you need to add a moderation option to
6. Click on Moderate
7. Select the time adjustment accommodation
   1. Additional Attempts
   2. Time Adjustment
8. When done, navigate away from the page - this will auto-save

Respondus Lockdown Browser is a tool that works in Canvas to prevent students from accessing other applications on their desktop/laptop, including other browsers and communications channels, during the exam.
 
Respondus Lockdown Browser only works when taking an exam inside of Canvas (Quizzes tool) on a Mac or a PC and does not work on a mobile device, tablet, or Chromebook.

Respondus Monitor is a tool used in conjunction with Respondus Lockdown Browser in Canvas to record students taking the exam using Artificial Intelligence. This algorithm flags any testing irregularities for review by the faculty member and/or TA.
 
Respondus Monitor only works when taking an exam inside of Canvas (Quizzes tool) on a Mac or a PC and does not work on a mobile device, tablet, or Chromebook.

(See also PDF download of Proctoring with Respondus Tools)

Step 1: Create an Exam in Canvas using the Quiz tool

Creating an Exam in Canvas using the Quiz tool (downloadable PDF)
Additional Resources on Creating Exams in Canvas

Step 2: Assign the quiz to use Respondus Lockdown Browser

1. From the course navigation, click on Respondus Lockdown Browser​
2. Locate the quiz from those listed and click the arrow to Modify Settings​
3. Select the radio button to Require LockDown Browser for this exam​
4. Modify the Advanced Settings as needed.​

• Password Settings (optional) ​​
• Advanced Settings (optional)​​
• Review and modify settings pertaining to the exam​

 
Step 3: Assign the exam to use Respondus Monitor

1. Click on Require Respondus Monitor for this exam

• Startup Sequence (edit the text as needed) 
  1. Webcam Check 
  2. Additional Instructions 
  3. Guidelines + Tips 
  4. Student Photo 
  5. Show ID 
  6. Environment Check 
  7. Facial Detection Check
• Facial Detection Options 
  1. Prevent students from starting the exam if face cannot be detected during Startup Sequence.
  2. Notify students during the exam if face cannot be detected (prompt for a fix)

2. Click on Save + Close when ready to submit
 
Step 4: Deliver instructions to students
Note: This application is only available for Windows PCs and MacOS. Any other system will not be able to download this software. For any other computer systems, we recommend using Live Online Proctoring with Zoom 

Students,  
This course will require the use of Respondus LockDown Browser and/or Respondus Monitor to complete exams. To prepare for the exams, please read the following information:  : 

1. Install Respondus LockDown Browser 

The Respondus LockDown Browser may be installed on any Windows or Mac computer. Visit the LockDown Browser download for TAMU to access the download.  

Respondus LockDown Browser is NOT compatible with Google Chromebooks. If you had planned to use a Chromebook, please make accommodations to take an assigned test on a different computer with LockDown Browser.  . 

2. Test your computer to make sure everything is working properly before the exam. 

After you log into Canvas using Respondus LockDown Browser, you can click the information bubble, located at the top of the browser. This will take you to the "Help Center", where you can run a "Webcam Check" and a comprehensive "System Check" on your computer and browser. Read more about the Help Center here: https://web.respondus.com/monitor-helpcenter/ 

3. If the test start page is asking for a password and you were not given one for the exam 

This normally appears when you try to access the test through your usual browser, such as Microsoft Edge, Google Chrome, Mozilla Firefox, Safari, etc. 

If your test states that it "Requires Respondus LockDown Browser," ensure you have installed the application from the link above and open the Respondus LockDown Browser to access your test. 

4. If your Lockdown browser freezes during a test 

In case your browser freezes, read the following Knowledgebase page: LockDown Browser froze during a test and I cannot exit 

Step 5: Administer quiz in Canvas

• During the exam window, students will complete the exam using the Respondus LockDown Browser application to access Canvas.
• When the exam is submitted, instructors and/or teaching assistants will be able to view the grades for the exam in Grades.

Step 6: Review Respondus Monitor Videos

1. From the course navigation, click on Respondus LockDown Browser​
2. Click the downward facing arrow next to the quiz you wish to review, and select Class Results​
3. Click + (the plus sign) next to a student's name to see details about that student's session​
4. Thumbnails in the student's report point to moments in the video when violations may have occurred​
5. Once you have reviewed a student's session, you can click the button in the "Reviewed" column to help you keep track.​

Step 7: Review student recordings
To view a student's recording, click the [ + ] button to the left of the student's name. 

Note: It may take up to 12 hours after the exam is completed for videos to process.

The video review section will include:  

• Summary of key data
• Timeline with flags and milestones for review 
• Thumbnail images from video

Review Priority is a comprehensive measure that conveys whether a student's exam session warrants a closer look by the instructor. Results appear in Low, Medium, and High categories with a green-to-red bar graph conveying the risk level.

Flagged events and the Review Priority value don't determine whether a student has cheated or not. Rather, they are tools to help identify suspicious activities, anomalies, or situations where the data is of too low of a quality to analyze.

 

Students should have already installed and launched Respondus LockDown Browser at least 30 minutes prior to the beginning of the exam window. This will allow students to address hardware and software issues that could arise and for authentication within Respondus Monitor. Students may need to allow extra time for server response due to possible increased volume. 

Conduct a Pre-exam check using Respondus Lockdown Browser, such as a practice exam, at least 24 hours before the exam.

Faculty and/or TAs should be available for students during the exam window to assist with any issues they may encounter, including internet or technical issues with their device

From a student’s perspective, this is how LockDown Browser is used to take an assessment.

1. Locate the “LockDown Browser” shortcut on the desktop and double-click it. (For Mac users, launch “LockDown Browser” from the Applications folder.)
2. If prompted to close a blocked program (e.g. screen capture, instant messaging) choose Yes when prompted.
3. Log into your Canvas course using a student login.
4. Navigate to the quiz and click Take a Quiz.
5. If the student is required to use a webcam to record themselves during the test, a Startup Sequence will guide the student through a webcam check and other items required by the instructor.
6. Once a quiz has been started with LockDown Browser, you cannot exit until the SubmitQuiz button is clicked.

Tip: Prior to the first quiz, have students complete a practice quiz that uses LockDown Browser to make sure they have installed it correctly

Resource: Respondus Lockdown Browser and Respondus Monitor - Classic Quizzes

From a student’s perspective, this is how LockDown Browser is used for a quiz. Tip: Prior to the first quiz, have students complete a practice test that uses LockDown Browser to make sure they have installed it correctly.

1. Log into Canvas with a regular browser, select the course and navigate to the quiz.
2. If LockDown Browser has not previously been installed, the student will be prompted to download and install the browser.
3. Return to the quiz and open it to launch LockDown Browser. (If a pop out window appears, students may need to click the "Open LockDown Browser" button or click the rocket ship icon to Launch the Quiz using the Respondus LockDown Browser application.)
4. If the student is required to use a webcam to record themselves during the quiz, a Startup Sequence will guide the student through a webcam check and other items required by the instructor.

Note: Once a test has been started with LockDown Browser, the student cannot exit the test until the test has been submitted for grading.

Resource: Respondus Lockdown Browser and Respondus Monitor - New Quizzes

1. Navigate to your course, then click Settings.
2. Click the ‘Navigation’ tab.
3. Drag the ‘Honorlock’ tab, disabled by default, up into your active course navigation.
4. Click ‘Save’

Creating an Exam in Canvas using the Quiz tool (downloadable PDF)
Additional Resources on Creating Exams in Canvas

1. From the course navigation, click Honorlock
2. If prompted, click on Authorize Honorlock access to your account
3. When the Honorlock window opens, click the blue Enable button next to your chosen quiz.
4. Set the options from the Proctoring Settings, Student Guidelines, Accommodations and Exam honoVisibility Settings. For more information on the options you can select for your exam, view the Using HonorLock with Canvas Guide When done, click Save.
5. Honorlock should now be enabled for your exam.

(An Instructor of Record needs to launch the Honorlock tool (and enable) once in a course before a TA or Alternate Instructor can enable Honorlock in an exam. This only needs to be done once by the IOR in each course wanting to use Honorlock)

Certain accommodations will trigger consistent flags throughout the testing experience (voice recognition, text-to-speech, live reader or scribe), for those exams you will need to create a duplicate exam with Honorlock disabled, this duplicate exam will be assigned to ONLY the student/s that use those accommodations.
 

1. Click on Quizzes in your Canvas navigation menu.
2. From there, locate the test that you would need to duplicate. Hover your mouse over the exam and click the more options button (three vertical dots) and select Copy to
3. Start typing or select the name of the course, then click copy, select what module it needs to go in, and what place you would like it to be (At the top, before.., after.., or at the bottom). A copy will be created (this may take a few seconds to generate), and it will have the same name as the original quiz.
4. Once the copy is generated, click the more options button (three vertical dots) and select Edit.
5. Rename the new copied test to include the word “Accommodations” so it is easily identifiable.
6. Open the new accommodations quiz to edit and change the “assign to” from everyone to just the name of the specific student/s that need to take the quiz without Honorlock.

To restrict this exam to only the students that need it, assign only to the students who need it.

Inform students that you will be using HonorLock for your exams. We recommend for students to prepare with the following prior to their exam:
 

1. HonorLock can ONLY be used with Google Chrome. Make sure it is downloaded and up-to-date.
2. Download the HonorLock Chrome Extension. This is required to access and complete the exam.
3. Disconnect any secondary monitors as they are not allowed for use in HonorLock. Students will not be able to take the exam if a second monitor is present.
4. Make sure you have a government issued ID (Aggie Student ID, driver’s license, passport, etc.)
5. Students will need a working webcam, microphone, and laptop or desktop computer. The webcam and microphone can be integrated or external USB devices.

Run a system check to see if there are any issues you need to resolve prior to the exam.

After you have delivered your exam, you will be able to review the results.
 

1. Locate the content area with the HonorLock LTI and click it to access it
2. To view the results from Honorlock proctoring for an exam, click the Results button
3. In the Exam Results window, you can view the User, Student ID, Exam Start date and time, Exam End date and time, Incident Level, and Session Details for each test-taker. If you would like to view the proctoring session for a particular student, click the View Session button.
4. You will then be able to view video from the proctoring session that includes both a screen capture and a recording of the student while they are taking the exam. A timeline summary of various exam-related events is available in the bottom right of the View Session screen.
5. You can also click the View Report button to access a full summary of Honorlock’s Violation & Incident Analysis report

General Recommendations

• Deliver a practice exam at least 24 hours prior to the scheduled exam date. To set a practice exam, click the three vertical dots located on the top right in the Honorlock integration, and then select “Add Practice Exam.” For additional resources, please review the steps for How to add a practice exam in Canvas 
• If you have a student with accommodations, we recommend contacting Disability Resources for guidance on exam solutions.
• Select “Show one question at a Time” as recommended by HonorLock for increased exam security.
• Put a time limit. When deciding on a time limit try to estimate the average time a student should need to answer each question - taking into account different types of quiz questions.

HonorLock Settings
After Honorlock is enabled, Honorlock creates a password in the exam that should never be edited. If that password is changed students will be prompted for a password to get into the exam even after they authenticate with Honorlock.  Do not change the Honorlock assigned password.

Testing Area

• Lighting in the room must be bright enough to show the student’s face and the surrounding area in a clear and detailed manner.
• Student should be seated at a desk or table. Laying down in bed or elsewhere when taking the exam is not allowed.
• Be sure the desk or table is cleared of all other materials. This means the removal of all books, papers, notebooks, calculators, etc. unless specifically permitted in posted guidelines for that particular examination.
• Students must show work area as well as the entire room during the room scan.
• No visible writing permitted on desk or on walls.
• All third-party programs and/or windows (websites, Excel, Word, etc.) on the testing computer must be closed prior to logging into the proctored test environment.
• Loud music, television, or other distractions playing in the background are prohibited.
• No other persons or parties aside from the exam taker should be permitted near the testing environment, and all communication between exam taker and third parties is prohibited.

 
Testing Behavior

• You must not leave the room during the testing period at any time. You must not take the computer into another room to finish testing (exam must be completed in the same room the “Exam Environment View” is completed in).
• No breaks will be permitted.
• Use of hats, hoodies, headsets, and/or earplugs is not permitted.
• Do not use a phone for any reason. The only exception is to contact support, which you should do within your exam window itself.
• The student’s face must always remain within view of the camera.

No additional time will be added for proctoring questions or technical issues encountered during the exam.

You can easily facilitate testing accommodations such as additional time within your Canvas exam settings using the “Moderate this Quiz” feature. Specific instructions should be included in the directions you provide to the proctor: 

• The use of scratch paper 
• Breaks, particularly bathroom (10 minutes is usually sufficient) 
• Use of a calculator (the calculator button is not available to students if the question is long) 
• Give all students an additional 15 minutes to accommodate set up and connection time. 
• If you do not enter these accommodations in the proctor guidelines box, a proctor may interrupt the student if they are engaging in any of these activities, which may disrupt the testing process. 

To restrict this exam to only the students that need it, assign only to the students who need it.

• Deliver a Practice Exam. Deliver a practice exam at least 24 hours prior to the scheduled exam date. To set a practice exam, click the three vertical dots located on the top right in the Honorlock integration, and then select “Add Practice Exam.” For additional resources, please review the steps for How to add a practice exam in Canvas 
• Consider accommodations early. If you have a student with accommodations, we recommend contacting Disability Resources for guidance on exam solutions.
• Show one question at a time. Select “Show one question at a Time” as recommended by HonorLock for increased exam security.
• Include a time limit. When deciding on a time limit, try to estimate the average time a student should need to answer each question - taking into account different types of quiz questions.
• Do not modify Access Codes. It is important you do NOT edit the Access Code that’s set when you enable an assessment with Honorlock.  Editing or removing the Access Code could prevent students from entering the assessment or it could allow them to enter the assessment without proctoring. For additional information about access codes, please refer to this article.
• Inform students about support options available.  Honorlock support is available 24/7/365 for you and your students. Students are encouraged to reach out to Honorlock Support via LiveChat by clicking on the chat bubble at the bottom right of any Honorlock enabled assessment.
• Review Images/Diagrams permissions. If you’re going to include any images or diagrams within your assessment, please ensure that you have granted your students permission to those files in advance. 
• Disable Browser Guard if students need any application outside of the LMS. If students are required to access an application outside of their exam, such as Microsoft Word or Excel, Browser Guard will need to be disabled for your assessment.
• Include Whitelist URLs if students need any reference material outside of the LMS. If you would like to allow your students to reference a website during the exam, you can whitelist specific URLs. Examples of URLs you may whitelist include library resources, e-textbooks, or links to areas within the LMS. (Note: the more granular the website URL, the better control over what content is able to be accessed by your students.)

1. Request each proctor (if not the instructor) to schedule a Zoom session that begins at least 30 minutes before the exam and ends at least 30 minutes after the exam is complete to fix any technical difficulties that may arise with the following settings: ​

Registration 

• Required (select no if opting for only authenticated users can join) 

Meeting Password 

• Assign a password or allow Zoom to automatically generate one 

Video 

• Host: ON  
• Participant: ON 

Meeting Options  

• DISABLE enable join before host 
• ENABLE Mute Participants upon Entry 
• ENABLE Waiting Room 
• ENABLE Only authenticated users can join - select TAMU NetID from the drop-down 
• ENABLE Record the meeting – Either locally on your computer or on the Cloud (Cloud recording may not be available immediately)
• Alternative hosts (if necessary): enter the email of anyone that would need access to the proctoring session as a proctor (additional TA, faculty, support staff, etc).  

2.    Identify and assign proctors to groups of 48 students. Depending on the proctors’ computer specifications, groups may be less than 48. Instructors will need to verify with all proctors prior to the examination. For more information on computer specifications, view Displaying participants in gallery view

• Share the registration link with students
• Students will register for their exam session using the provided link. Registration will provide them email confirmation of a unique user link that will be accessed in order to join the exam proctoring session. 

• Students will use the laptop/desktop webcam enabled video to connect with Zoom. If students do not have a laptop/desktop with a built-in webcam, they may access Zoom via a smartphone device. 
• Students should understand that they will be monitored and recorded and their face should be visible at all times, in addition to proctoring rules set by the instructor.

Using two devices adds an extra layer of security during higher stakes testing. This option provides for a better viewing angle for the workspace (desk, computer, etc.) and prevents students from using the smartphone itself during the exam. 
  
This solution would require:  

• A device such as a laptop or desktop computer for the exam. 
• A device such as a smartphone or tablet for the exam proctoring session via Zoom.

• Proctors starts the meeting and will be responsible for:  
  • Chat: Change the chat settings to be Participants can chat with Host only.  
  • Record: Record the meeting (either locally or cloud)
  • Manage Participants: Admit students one-by-one from the Waiting room to validate their identities. Mute their mics if necessary. 
• Proctors will then authenticate using either Texas A&M student ID and/or the class roster from Howdy. 
• Proctors state exam session expectations to students including process for asking questions, finishing the exam, and what is allowed or not allowed in the session.  

• Students login to Canvas, Google Classroom, or preferred method of assessment to access exam, after they have been authenticated and instructed by the Proctor to begin. 
• Proctors can click on the individual student’s video to expand their view, and switch from Gallery View to Speaker View as needed. 
• If a problem arises during the exam, Proctors can chat with the student and/or move them to a Breakout Room as to not disturb the other students

• When students have finished their exam, they will notify proctor so they can confirm exam submission and dismiss. 
• Once all students have completed, and the exam session is over, proctor will dismiss students, end the recording and end the session.

• It is recommended that faculty add verbiage to exam guidelines that are distributed to students ahead of the exam to disclose that the faculty member/TA will be recording the proctored exams. 
• This information should be repeated at the start of the exam once the recording has been turned on. 
• Additionally, when students register for the exam via Zoom, faculty may add a disclaimer that the session will be recorded.  
• If the students are recorded and they can be identified, the portion that shows the student(s) are considered to be an educational record under FERPA.  
• Only the instructor and/or TAs should have access to the recording. 
• Recordings should be retained for one year from the date of the exam. 

Any class recordings that include students are considered education records and thereby subject to FERPA. Recordings that show students may only be kept and used by the instructor of record for the current class and section in which the student participates. These recordings may not be used in subsequent semesters and, under record retention policy, should be retained for one year after the course completion.

• The considerations for using live proctoring via Zoom depends on what type exam is being given and the types of questions on the exam, such as multiple choice or short answer. 
• Faculty and students will have to adapt to the live proctoring via Zoom exam format. 
• Collect information from other faculty who have attempted live proctoring via Zoom and then modify course-specific processes. 
• It is recommended for those interested in using live proctoring via Zoom to join a colleague’s proctored session to see how it works in real-time.  
• Complete a practice proctoring session via Zoom with students to ensure the process works well. 

• Teaching Assistants (TAs) are essential to the process for proctoring and grading. 
  • Suggestion: Ask TAs to complete the exam at least 24 hours ahead of the actual exam in a simulated environment to reveal any outstanding issues. 
• Check-in process needs to be efficient. 
  • Suggestion: Require students to enter the Zoom session at least 30 minutes ahead of the exam start window. 
  • Use student roster from Howdy and maximize thumbnail size on the screen to ensure students identity.   
• Create a process for checking student scratch paper (if allowed during the exam). 
  • Suggestion: Allow two pieces of blank scratch paper; have students hold paper in each hand and flip around; review in groups of 10. 
  • Suggestion: Require students to submit photos of their scratch paper once the exam is complete as a submission to an Assignment in Canvas. 
• Handle student questions via chat and/or the Breakout Room feature in Zoom (but disable to one-to-one chat so students cannot communicate with each other). 
• To avoid Zoombombing during the live proctoring via Zoom, use the Registration feature and Only Authenticated Users Can Join feature in Zoom when setting up Zoom meeting link.

• Well-defined and articulated learning objectives are important because they: provide students with a clear purpose to focus their learning efforts and direct and guide faculty assessment strategies. It is critical to ensure that students receiving credit for achieving learning outcomes is earned by the student – which can be achieved through live proctoring. 
• Live proctored exams are one way students can ensure they receive credit for their exams and coursework. 
• Live proctoring via Zoom can be implemented as a deterrent to cheating. 
• Utilize the Canvas Quiz Information feature within an attempt during a specific time window to verify test submission. 

• A work-around for poor internet connectivity is to have the student film him/herself using a smartphone using their Camera app while taking the exam and submit the video as evidence. 
• Schedule the exam proctoring Zoom session at least 30 minutes before the exam and ends at least 30 minutes after the exam is complete to address any technical difficulties that may arise.
• Evaluate each technology chosen to be implemented into the exam proctoring process to mirror a student’s experience and overcome any technical issues before they arise.